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Information about H@ME Interiors home delivery |
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General delivery information for H@ME Interiors customers:
We are proud to state that we are happy to ship ALL products to anywhere in the UK for a small delivery charge, calculated dependent on the number of items in your shopping basket and their cubic volume (weight and size). The delivery charge will be calculated as you progress through the checking out procedure.
If you wish to have products shipped to the USA, Canada or Europe (excluding UK and Ireland) then please contact us on: +44 (0) 1279 814644 with your requirements so that we can put together a bespoke shipping cost for you.
You also have the option to collect your product from our Showroom in Stansted Mountfichet, Essex for No extra Charge. You will have the option to select the choice you require when finalising your purchase through this online store, before making any payments.
All deliveries will be conducted by our dedicated delivery team, by courier, or by specialised delivery companies’ dependant on volume, cubic weight, and distance. If you would like to know exactly how we will be delivering your purchase then please contact us.
For local deliveries our dedicated team will deliver to the room of your choice on the ground floor only.
All Deliveries to an upstairs room within your premises will incur an extra charge of £40 - dependant of delivery method. Please enquire when your item arrives
All deliveries are done during office hours (9-5pm) Monday to Friday, excluding Bank Holidays.
Please note that all deliveries are very well packaged for protection and therefore you are responsible for removing this in a safe careful way; if you need any advice on this then please contact us and we will be happy to advise you.
Most items are delivered within 14 days from the receipt of your order unless any items are out of stock. If any Items you have ordered are out of stock and you are unhappy about the lead time (for restocking), you do of course have the right to cancel your order.
In any case where your item is out of stock we will contact you to let you know when the product will be back in stock, and to find out if you are happy to wait.
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Please note that some large deliveries to the UK and Ireland may take longer than 14 days. If this
is the case then we will always contact you to let you the dates for delivery.
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